Kay takes great pride in her work and is a real professional. She is thorough in the consultation stage and offers fantastic and honest input when it comes to ensuring that you are the most satisfied you could possibly be when getting treatment from her. She has a real dedication to making sure you are as comfortable as you can be during and post treatment, which is incredibly important when it comes to procedures like this that can feel daunting. There is a visible difference in how your hair looks and feels from the very first treatment- definitely a confidence boost! I would 100% recommend getting treatment from Butterfly Effect - you and your skin are always in good hands with Kay.